In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Keep your neighborhood safe by reporting a streetlight outage
Before reporting a streetlight outage, take note of a couple of things that will help us repair the right light!
The pole numbers are located directly on the pole and come in two formats:
To report, call 866-366-4357 or use the form below.
Contact us directly if it's a public streetlight, or if you pay Dominion Energy to maintain the watch light on your property. For a neighborhood light on private property, ask your Homeowners Association to contact us. Do not use the form below to report downed power lines or fallen streetlight poles. For these types of requests, please call us at 866-366-4357 to report the location immediately.
There is an overhead problem and repairs may take 2–3 weeks.
There is an underground problem and repairs may take 2–3 weeks. If extensive damage is found, a yellow wrap may replace the green wrap on the pole.
There is extensive damage to the underground cable. Special equipment and permits may be required for us to make a fix. Typical repair time is 45+ days.
Use this form to report one or more lights that are out or not operating correctly. Do not use the web form to report downed power lines or streetlight poles. For these types of requests, please call us at 866-366-4357 immediately.
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